SlotRaveCasino Privacy Policy

At SlotRave Casino, we are committed to protecting the privacy and personal data of every user who visits or registers on our platform. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website at https://slotrave1.com/, use the SlotRave app, or interact with any of our services. By using our platform — whether through the slotrave login page, mobile browser, or PWA — you acknowledge that you have read and understood this policy. We encourage you to review it carefully before submitting any personal information.

1. Who We Are

SlotRaveCasino is operated by Lumora Digital Ltd, a company that holds valid gaming licences issued by the Kahnawake Gaming Commission (KGC) and the Comoros / Anjouan Gaming Authority (licence number ALSI-202505033-FI2). We are the data controller responsible for your personal information. If you have any questions about how we handle your data, you may contact us at any time through our 24/7 live chat or via the online contact form available on our website.

2. Information We Collect

When you register an account, use the slotrave casino login, claim a slotrave bonus, or interact with any feature on our platform, we may collect the following categories of information:

2.1 Personal Identification Data

• Full name, date of birth, and residential address
• Email address and phone number
• Government-issued identification documents (for KYC verification)
• Payment details, including card numbers, crypto wallet addresses, and banking information

2.2 Technical and Usage Data

• IP address, browser type, and device information
• Login timestamps and session activity
• Pages visited and features used on our platform
• Data generated through the SlotRave Casino app or mobile browser

2.3 Transactional Data

• Deposit and withdrawal history
• Bonus claims, including slotrave casino bonus activations and free spin usage
• Gaming activity, wagering records, and VIP Club progression (Rave Coins earned per level)

3. How We Use Your Information

At SlotRave, we use the data we collect for specific, lawful purposes. We do not sell your personal information to third parties for marketing purposes. Below are the primary ways we use your data:

• To verify your identity and complete KYC checks as required by our licensing authorities
• To process deposits and withdrawals through supported payment methods, including Visa, Mastercard, Bitcoin, Ethereum, Interac, and Paysafecard
• To manage your account, track VIP level progression, and deliver rewards associated with our loyalty programme
• To send transactional communications, account notifications, and support responses
• To personalise your experience and recommend relevant games or slotrave casino bonus offers
• To detect fraud, money laundering, and other prohibited activities
• To comply with applicable laws and regulatory obligations under our gaming licences
• To improve our platform, analyse usage trends, and develop new features across desktop and mobile versions

4. Legal Basis for Processing

Our SlotRave platform processes your personal data on the following legal grounds:

• Contractual necessity: We need your data to fulfil our obligations under the terms and conditions you accept when creating an account
• Legal obligation: We are required to verify player identity and report certain activities under anti-money laundering regulations
• Legitimate interests: We use data to protect our platform from fraud, ensure fair play, and improve our services
• Consent: Where we send optional marketing communications, we do so only with your explicit consent, which you may withdraw at any time

5. Sharing Your Data

We at SlotRaveCasino may share your personal information with trusted third parties only where necessary and under strict data protection obligations. These parties include:

• Payment service providers processing your transactions
• KYC and identity verification service providers
• Game software providers and platform technology partners
• Regulatory and licensing authorities, including the Kahnawake Gaming Commission
• Law enforcement agencies where legally required
• Fraud prevention and cybersecurity partners

We do not transfer your data to third parties for their own marketing or advertising purposes. Any third party we engage is contractually bound to handle your information securely and in accordance with applicable data protection laws.

6. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations. In most cases, we keep records for a minimum of five years following account closure. Specific categories of financial and transactional data may be retained longer where required by anti-money laundering regulations applicable in the jurisdictions we serve, including the United Kingdom, Canada, Australia, New Zealand, and Norway.

7. Cookies and Tracking Technologies

Our SlotRave website uses cookies and similar tracking technologies to enhance your browsing experience, remember your slotrave login preferences, and analyse site performance. We use the following types of cookies:

• Essential cookies: Required for core platform functionality, including authentication and session management
• Analytical cookies: Help us understand how users interact with our platform
• Functional cookies: Remember your language preferences and account settings
• Marketing cookies: Used only with your consent to deliver relevant offers, such as slotrave no deposit bonus promotions

You may manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect your ability to use certain features of our platform.

8. Your Rights

Depending on your country of residence, you may have the following rights regarding your personal data held by SlotRaveCasino:

• Right of access: You may request a copy of the personal data we hold about you
• Right to rectification: You may ask us to correct inaccurate or incomplete data
• Right to erasure: You may request deletion of your data, subject to our legal retention obligations
• Right to restriction: You may request that we limit the processing of your data in certain circumstances
• Right to data portability: You may request that we transfer your data to another service provider in a structured format
• Right to object: You may object to processing based on our legitimate interests
• Right to withdraw consent: Where we process your data based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us via our live chat or the online contact form. We will respond to verified requests within 30 days.

9. Security Measures

We take data security seriously at Slot Rave Casino. We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, loss, disclosure, or destruction. These measures include SSL encryption across all data transmissions, secure storage systems, access controls, and regular security audits. However, no system is entirely infallible, and we encourage you to use a strong, unique ZJP!ud5w%8wua0X! for your slotrave login and to contact us immediately if you suspect any unauthorised access to your account.

10. Children's Privacy

Our services are strictly intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under the legal gambling age. If we become aware that a minor has registered an account or provided personal data, we will take immediate steps to delete that information and close the account.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our operations, legal obligations, or regulatory requirements. When we make material changes, we will notify you through a notice on our platform or via email. Your continued use of SlotRave Casino services following any update constitutes your acceptance of the revised policy. We recommend checking this page periodically to stay informed of how we protect your data.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please reach out to our support team. We at Slot Rave are available 24/7 via live chat, or you may submit a request through the contact form available on our website at https://slotrave1.com/. We are committed to addressing your concerns promptly and transparently.